Terms and Conditions for Eminence Palm Residency, Mount Abu :
Welcome to Eminence Palm Residency, where your comfort and satisfaction are our top priorities. Please take a moment to familiarize yourself with our Terms and Conditions for a pleasant stay.
Reservation and Payment
- Booking Confirmation: Your reservation is confirmed upon receipt of a valid credit card authorization or payment.
- Rates and Taxes: All rates are subject to applicable taxes and fees. Our rates are designed to offer you value and may change, but we will always provide transparent pricing.
- Cancellation Policy: We understand plans can change. Please refer to the specific cancellation policy associated with your booking for details on cancellations, changes, and refunds.
Check-In and Check-Out
- Check-In Time: To ensure a smooth check-in, please arrive during our designated check-in time, which 12 PM. We'll do our best to accommodate early arrivals if space is available.
- Check-Out Time: Our check-out time is 10 AM. Late check-out may be arranged and is subject to availability. Additional charges may apply.
Hotel Policies
- Identification: For security and verification purposes, all guests are required to provide valid government-issued identification at check-in.
- Smoking Policy: We are proud to maintain a smoke-free environment. Smoking in rooms or designated non-smoking areas is strictly prohibited. A cleaning fee will be assessed for violations.
- Pets: We love pets, but for the comfort of all our guests, pets are not allowed on the premises, except for certified service animals.
- Behavior: Our serene atmosphere is perfect for relaxation. Guests are expected to respect the comfort and privacy of others. Disruptive behavior may result in eviction without a refund.
- Damage and Loss: We aim to provide a pleasant and safe environment. Any damage to hotel property or loss of hotel-supplied items will be charged to the guest's account.
- Liability: While we take every reasonable precaution, the hotel is not responsible for loss or damage to guest property. We recommend using the in-room safe for valuable items.
Guest Services
- Room Service: Enjoy the convenience of our room service during specified hours. Details are available in your room.
- Housekeeping: Daily housekeeping is provided to ensure your comfort and cleanliness. Please contact our front desk if you have any specific needs.
Privacy and Data Handling
- Privacy: We take your privacy seriously. Details on how we collect, use, and protect your personal information can be found in our Privacy Policy.
Disclaimers
- External Services: We partner with reputable vendors and tour operators. Please be aware that the hotel is not responsible for services provided by third parties.
- Force Majeure: While we strive to provide consistent service, the hotel is not liable for circumstances beyond our control that may affect your stay.
Governing Law
- Jurisdiction: These Terms are governed by the laws of [Your Jurisdiction]. Any legal disputes shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
Thank you for choosing Eminence Palm Residency for your stay in Mount Abu. By booking with us, you agree to these Terms and Conditions. We are committed to making your stay enjoyable and memorable. If you have any questions or need assistance, please feel free to contact our front desk at [Insert Contact Information].
We look forward to providing you with a memorable and comfortable experience at Eminence Palm Residency.